Shipping policy
We strive to ensure your order is processed and shipped in a timely manner. Please review our shipping policy below for details on how we handle your order:
Processing Time
Standard orders are typically processed within 1 week. Pre-orders will be shipped when the product is in-stock (see estimated pre-order arrival date on the product detail page).
You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Method
We ship all orders via UPS to ensure reliable and secure delivery to your doorstep. Once your order is shipped, you will receive a tracking number so you can monitor the progress of your shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
Delivery Times
Delivery times vary depending on your location and the shipping method selected. Please refer to your UPS tracking information for the most accurate delivery estimate.
Shipping Address
Please ensure your shipping address is correct and complete to avoid any delays. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
International Shipping
We do not currently offer international shipping and only ship within the United States.
Shipping Delays
While we strive to ensure timely delivery, please note that unforeseen circumstances such as severe weather, natural disasters, or other events may cause delays. We appreciate your understanding in such situations.
Contact Us
If you have any questions or concerns regarding your order, please contact us at info@superdreidel.com. We are here to help!